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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Accounting
Accounts Receivable Specialist
Location:
Corporate Office - Birmingham, AL
Department:
Accounting
Job Title:
Accounts Receivable Specialist
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Accounts Receivable Management
  • Post daily cash receipts.
  • Prepare monthly aging reports.
  • Conduct collection calls and follow-up calls on delinquent accounts. Develop collection process and letters.
  • Transact credit/debit memos and initiate refunds on customer accounts - posting properly to general ledger accounts.
  • Monthly A/R closing on the last business day of each month.
  • Other A/R reporting throughout each month as requested.
  • Receive incoming customer calls/emails regarding account status.
  • Prepare individual account details per request, including international accounts.
  • Develop report to assist management in reviewing A/R progress and status.
  • Assist with annual external audit through A/R record retrieval and process demonstration for auditors.
  • Assists with annual inventory audit.
  • Other finance responsibilities as assigned.
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • 1-3 years previous AR or bookkeeping experience
  • Customer contact experience in collections
  • Office/accounting procedures and computer skills including Excel
  • Time management and organizational skills
  • Strong level of customer service and professionalism

Education:
The educational/experience requirements for this role are as follows:
  • High School diploma required
  • College coursework preferred

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

    Customer Care
    Customer Care Representative
    Location:
    Birmingham, AL
    Department:
    Customer Care
    Job Title:
    Customer Care Representative
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Functions as primary order intake point person
    • Assists and advises customers requiring technical assistance
    • Insures proper handling of customer complaints with focus on customer service recovery
    • Interacts with operations to facilitate timely shipment of products
    • Interacts with accounting to maintain accurate customer accounting records
    • Interacts with field sales force to promote and maintain current and consistent communication
    • Processes customer returns  
    • Maintains files on all customers
    • Maintains and improves systems for order processing and customer activity
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Customer care or related experience required
    • Exceptional telephone manner and skills required
    • Effective interpersonal and communication skills required
    • Experience with MS Office suite required
    • Proficiency in typing/10-key/data entry required
    • High volume call-center experience preferred
    • Previous experience in the dental industry a plus
    Education:
      • B.S. in Business, Marketing or other related field is preferred.

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
      Customer Care
      Returns & Complaints Representative
      Location:
      Birmingham, AL
      Department:
      Customer Care
      Job Title:
      Returns & Complaints Representative
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Functions as the primary person for processing of the company’s customer complaints and product returns in compliance with company procedures and U.S. FDA and international regulatory requirements for medical devices.
      • Assist and advises customers requiring assistance with the proper techniques and handling of customer complaints and returns.
      • Interact with field sales force to promote and maintain current and consistent communication as it relates to returns, complaints and warranty returns.

      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • Customer service or related experience
      • Computer literacy - 10-key, typing skills, data entry
      • Excellent telephone manner and skills
      • Effective interpersonal and communication skills required
      • Above average proofreading skills and attention to detail
      • Previous experience as a dental hygienist or dental assistant a plus
      Education:
      The educational/experience requirements for this role are as follows:
      • High School diploma required
      • Degree or some college coursework preferred

      Pleasenote that any offer of employment made by BioHorizons is contingentupon the successful completion of a pre-employment backgroundinvestigation to include a pre-employment drug screen.
      Domestic Sales
      Director of Sales, Northwest Region
      Location:
      Northwest (location flexible)
      Department:
      Domestic Sales
      Job Title:
      Director of Sales, Northwest Region
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Plan and develop a regional territory plan
      • Increase and maintain the assigned sales territory
      • Provide sales and technical support to the direct reports within the region
      • Coordinate educational programs within the region
      • Work with senior sales management to coordinate regional meetings
      • Provide educational lunch and learn programs for prospective and current customers
      • Submit monthly activity/call reports to sales management concerning customer-related concerns, competitive information and overall summary of progress in the region
      • Develop a team approach within the assigned region
      • Provide the first point of contact from the direct reports in the assigned region
      • Provide regular co-travel for product support specialists in the region
      • Strategize sales promotions with senior management
      • Work closely with SVP, North American Sales
      Qualifications:

      The ideal candidate for this position will possess the following qualifications:

      • Three to five years (3 to 5) of outside sales/sales management experience
      • Experience in the dental industry
      • A successful history of sales quota attainment and territory planning

      Education:
        The educational/experience requirements for this role are as follows:
        • B.S. Business, Engineering, Science or equivalent work experience required

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Domestic Sales
        Territory Manager (Multiple Locations)
        Location:
        Multiple Locations
        Department:
        Domestic Sales
        Job Title:
        Territory Manager (Multiple Locations)
        Responsibilities
        ARKANSAS & NORTH MISSISSIPPI
        HOUSTON, TX
        NORTHERN VIRGINIA, VA
        BOSTON, MA
        SEATTLE, WA

        The responsibilities of this position include, but may not be limited to the following:
        • Plan and develop a working territory plan with a call sales cycle.
        • Secure daily appointments with potential prospects.
        • Schedule follow up meetings with potential prospects.
        • Provide educational lunch and learn programs to prospective and current customers.
        • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
        • Submit weekly and monthly expense reports
        • Contribute to the Intranet with updated information for each current account and potential account.
        • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
        • Must attend scheduled and on-going training sessions
        RELOCATION ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
        Qualifications:
        The ideal candidate for this position will possess the following:
        • 3-5 years of outside sales experience
        • Medical/dental industry experience
        • Exceptional customer service skills and an outgoing personality
        • A strong work ethic, be self-motivated and comfortable working independently
        • The ability to travel overnight as needed, including weekends (20-30%)

        Education:
        • B.S. Business, Engineering, Science or equivalent work experience required
        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
        Finance
        Director, Financial Planning and Analysis
        Location:
        Birmingham, AL
        Department:
        Finance
        Job Title:
        Director, Financial Planning and Analysis
        Responsibilities
        Under the supervision of the CFO, the Director of Financial Planning & Analysis will be responsible for coordination and preparation of Global budgets, forecasts, sales quota management, variance analyses and the companies financial reporting systems. The position will occasionally be called upon for procedure development and other special projects within the Global Finance Department.

        The responsibilities of this position include, but may not be limited to the following:
        • Manage the annual planning and budgeting process including the preparation of the consolidated and subsidiary budgets and annual sales quotas. This requires significant coordination with all department heads and general managers to review plan inputs and assumptions.
        • Responsible for the calculation of sales quotas based on personnel and/or territory changes as needed on a quarterly basis.
        • Preparation of monthly variance analysis and commentary on financial results, distribution of key financial reports to stakeholders and production of key performance indicator reporting, business reviews, board presentations
        • Coordination and preparation of monthly forecasts, including variance commentary, ad hoc analysis and reporting / confirmation with Parent Company.
        • Responsible for financial reporting systems, including submission of monthly financial results / forecast to parent company, the set-up and maintenance of DeFacto and aspects within MicroSoft Dynamics as well as its mapping / integration to HFM.
        • Prepare and maintain data on Company key performance indicators
        • Prepare ad-hoc analyses, forecasts and other reports as requested by Senior Management.
        • Other finance responsibilities as assigned.



        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • A minimum of seven years previous budgeting/forecasting experience required in a leadership role. 
        • Experience in international markets and consolidation / FX. 
        • Office/accounting procedures and strong computer skills including advanced Excel and data analytics required. 
        • Time management and organizational skills essential.
        Education:
        The educational/experience requirements for this role are as follows:
        • Bachelors Degree in Accounting/Finance required. Masters Degree or Certification eligibility preferred.
        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Finance
        Senior Financial Analyst
        Location:
        Birmingham, AL
        Department:
        Finance
        Job Title:
        Senior Financial Analyst
        Responsibilities
        The function of the Senior Financial Analyst affects the financial operations of the company by providing accurate and timely information to management. 

        The responsibilities of this position include, but may not be limited to the following:

        A.  Responsible for financial analysis and research to include, but not limited to, budget and prior year variance research and gross margin analysis.
        B.  Responsible for the preparation and review of annual forecasts on a monthly basis.
        C.  Responsible for financial system maintenance and assists with financial report development (Dynamics and deFacto).
        D.  Assists with preparation and review of annual budgets.
        E.  Acts as Team Leader to Financial Analysts.
        F.  Responsible for monthly GP analytics, sales rep analytics, pricing analysis, and other associated analysis / projects. 
        G.  Responsible for ad-hoc reports, special projects, and other finance responsibilities as assigned.

        Under the supervision of the Manager, Financial Reporting and Analysis, the Senior Financial Analyst is primarily responsible for monthly variance analysis and forecast preparation in accordance with established procedures.  The Senior Financial Analyst is also responsible for various other reporting and finance functions including annual budget preparation, financial system maintenance and development, data mining, and other special projects within the Finance Department.

        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • Experience in reconciling P&L, Balance Sheet and Cash Flow statements
        • Expertise in Excel for analysis and data modeling
        • Time management and organizational skills essential
        • Problem solving and analytical skills
        • Microsoft GP and deFacto experience preferred
        Education:
        The educational/experience requirements for this role are as follows:
        • B.S. in Accounting/Finance required
        • 5+ years budgeting and analysis experience required
        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.


        Human Resources
        HR Generalist/Recruiter
        Location:
        Birmingham, AL
        Department:
        Human Resources
        Job Title:
        HR Generalist/Recruiter
        Responsibilities
        The HR Generalist/Recruiter is responsible for all recruiting and onboarding functions and maintains strong employee relations at BioHorizons. The The HR team at BioHorizons focuses on the development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance.

        ESSENTIAL DUTIES AND RESPONSIBILITIES

        • Responsible for all US recruiting efforts including applicant tracking, initial screening, scheduling interviews, administering assessments, collecting feedback and serving as an advisor to the hiring manager throughout the process
        • Reviews Affirmative Action Plan annually and apply results to recruiting efforts.
        • Manages the onboarding process to include offer letters, background screening, documentation, new hire orientation and training, etc.
        • Works with managers on employee relations issues, coach manager on resolving employee relations issues.
        • Assists managers in coaching and development of employees.
        • Promotes and develop employee relations and communication.
        • Assist in designing, planning and implementing corporate training programs and maintain corporate training records.
        • Maintain and/or develop company job descriptions as needed.
        • Assists with company events planning as needed.
        • Assists with corporate projects as needed.
        Qualifications:
        • Five plus years of HR Generalist and recruiting experience
        • Comprehensive understanding of all relevant employment laws
        • Skilled in applicable computer software, e.g., Microsoft Word, Excel and HRMS system
        • Good facilitation, communication and problem solving skills
        • Strong presentation skills
        Education:
        • B.S. in Human Resource Management, Business or other related field required
        • HR Certification preferred
        Information Technology
        Web Developer
        Location:
        Birmingham, AL
        Department:
        Information Technology
        Job Title:
        Web Developer
        Responsibilities
        The responsibilities of this position include, but may not be limited to the following:
        • Develop and update company websites and digital marketing initiatives
        • Maintain, expand and scale website content and digital projects
        • Integrate data from various back-end services and databases
        • Collaborate with colleagues to translate vision into tangible results
        • Investigate and develop skills in new technologies and apply them into operations and activities
        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • Proven working experience in web development
        • In-depth knowledge of modern HTML/CSS, ASP.NET, C# and Javascript
        • Basic knowledge of Search Engine Optimization (SEO) process
        • Excellent collaboration and communication skills
        • Aggressive problem diagnosis and creative problem solving skills
        • Strong organizational skills to balance multiple projects within the constraints of  timelines and budgets with business acumen
        • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
        Education:
        The educational/experience requirements for this role are as follows:
        • BS in Computer Science or a related field

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

        Marketing
        Director, Biologics Product Marketing
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Director, Biologics Product Marketing
        Responsibilities
        Position will be responsible for the marketing of the biologics product line to achieve the established company objectives. Areas of responsibility will include marketing, sales support/training and key dentist/specialist development as well as the identification and development of new market opportunities and products.

        The responsibilities of this position include, but may not be limited to the following:
        • Develop product literature to include brochures, catalogs, patient education brochures and direct mail pieces pertaining to tissue regeneration.
        • Develop and implement media plan.
        • Develop PowerPoint presentations and other electronic media.
        • Perform literature review of tissue regeneration articles and summaries for sales force and distributors.
        • Develop and maintain relationships with tissue regeneration clinical champions
        • Regularly attend courses pertaining to tissue regeneration
        • Assist sales force with lectures and sales calls to universities and high volume accounts
        • Work with Regulatory and distributors on clearance for tissue regeneration products
        • Assist international distributors in developing their tissue regeneration markets
        • Perform analysis of competitive products
        • Develop training manual and hands-on training models for tissue regeneration products
        • Provide new hire training and advanced training.
        • Act as the main liaison between LifeCell/Osteotech and BioHorizons.
        • Support customer care with clinical/trouble shooting solutions.


        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • 3-5 years in Marketing/Sales in a field related to regeneration technologies or other related health science background
        Education:
        The educational/experience requirements for this role are as follows:
        • Bachelor''s degree required; MBA preferred

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Marketing
        Implant Product Manager
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Implant Product Manager
        Responsibilities

        The responsibilities of this position include, but may not be limited to the following:
        • Market dental implants, develop recommendations for product line extensions and/or trimming based on knowledge and developing trends within the dental implant market
        • Develop appropriate literature/video/sales support materials for continued growth and launch of new products/product lines.
        • Recommend positioning of products in specific markets in coordination of US plans.
        • Manage marketing activities for dental implants including new idea review and recommendations, concept and design development, technique development, project management and market introduction.
        • Work closely with Engineering, Manufacturing, Regulatory and related department to provide guidance during product development.
        • Ensure the company maximizes and optimizes its performance and operating objectives in the specific segment through identification of market trends, competitive activities and business opportunities, and through the effective development and presentation of strategic, market and product development plans.
        • Work with Directors/Vice-Presidents to ensure the Company is in a position of clinical and technical excellence relative to the competition through secondary and primary research, field visits to key surgeons and product support specialists, regular review of the literature, participation at key meetings/conferences, and development of close personal relationships.
        • Work to provide high quality sales/technical product support in terms of existing and new product launches, sales training and key customer support. Maintain key relationships to stay on the pulse of new market opportunities. Continually drive innovation within the existing product line.
        • Help educate dentists/specialists on specific products by assisting in the preparation and running of training courses which may include didactic and hands-on labs.
        • Coordinate activities between marketing and other functional areas to ensure product line objectives are achieved on a timely basis.
        • Work with a team to ensure the products are properly positioned in the market utilizing creative promotional, pricing, service and product characteristic strategies to maximize sales and profits.
        • Participate in sales and marketing planning activities for assigned products with field sales force, sales managers and senior management in order to identify key target dentist/specialists by product.
        Qualifications:
        The ideal candidate for this position will possess the following qualifications:

        Additional required experience includes the following:
        • 2 years of experience in planning, product and country/region specific strategy development for the medical industry.
        • 2 years of experience creating promotional material/sales literature for medical devices.
        • 2 years of experience organizing medical device oriented training courses and presenting to clinicians and sales/support staff.
        • 2 years of experience providing technical support for complex medical devices.
        Education:

        The educational/experience requirements for this role are as follows:
        • Bachelor’s degree in Business, Marketing or related field, or foreign degree equivalent, plus 2 years of experience within the dental implant industry.

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

        Marketing
        Marketing Internship
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Marketing Internship
        Responsibilities
        The Marketing Intern''''''''s primary objective is to get acquainted with the functioning of the Marketing Department.  Daily activities may include:
        • Preparing course certificates
        • Assisting with marketing shipments and inventory
        • Taking course registrations
        • Assisting with the planning of US and international events
        • Preparing hands-on training material





        Qualifications:
        Qualifications:
        • Must have strong written and oral skills
        • Must be proficient in Microsoft Office skills
        • Must exhibit strong organizational/task management skills
        Education:
        Experience/Education:
        • High school diploma required
        • Current pursuit of college degree in Marketing and/or International Business concentration preferred
        Operations
        Production Assistant (Product Assembly)
        Location:
        Birmingham, AL
        Department:
        Operations
        Job Title:
        Production Assistant (Product Assembly)
        Responsibilities

        The responsibilities of this position include, but may not be limited to the following:


        • Transferring, bagging and labeling of product from post-inspection to its respective destination. This includes distributed products, i.e. Mineross, Grafton, etc., Finished Goods and work in process inventories.
        • Using the Manufacturing Order (MO) picklist, pull the components required to assemble the product listed on the MO. Identify and print correct label. Assemble the product according to the appropriate Work Instruction. Document the lots numbers on the picklist and in the Dynamics system to maintain product identification and traceability. 
        • Log into and out of various MOs to track labor.
        • Pull, count/weigh and label parts to be sent to various suppliers for outside processing.
        • The ability to operate and understand certain pieces of equipment, i.e., counting scale, aqueous cleaner, heat sealer, tray sealer, scanners, etc.
        • Help to maintain inventory integrity by the careful handling of the component parts.
        • Perform daily cleaning maintenance operations as dictated by respective procedures.
        • Perform rework as required.
        • Special assignments as directed from time to time by management commensurate with experience.

        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • General personal computer literacy required. 
        • Must be very detail oriented, able to juggle multiple tasks and priorities, adhere to procedures, follow directions and work within a structured team environment.
        • Experience with Microsoft Excel and Word a plus. 
        Education:
        The educational/experience requirements for this role are as follows:
        • High school diploma or certificate required. 
        • 2+ years of general employment experience required.
        • Associates degree or college coursework preferred.

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Research & Development
        Engineering Co-Op
        Location:
        Birmingham, AL
        Department:
        Research & Development
        Job Title:
        Engineering Co-Op
        Responsibilities
        Engineering Co-ops are responsible for assisting with the initial design of company products and maintenance of associated records.  Performance in execution of these activities directly influences supplier and customer (including regulatory agency) perceptions of BioHorizons meeting expectations and requirements.
        Qualifications:
        Qualifications:
        • Must have strong written and oral skills
        • Must be proficient in Microsoft Office skills
        • Must exhibit strong organizational/task management skills

        Education:
        Experience/Education:
        • High school diploma required
        • Current pursuit of college degree in Marketing and/or International Business concentration preferred
        Vulcan Custom Dental
        CAD/CAM Digital Dentistry Technician
        Location:
        Birmingham, AL
        Department:
        Vulcan Custom Dental
        Job Title:
        CAD/CAM Digital Dentistry Technician
        Responsibilities
          The responsibilities of this position include, but may not be limited to the following:
          • Perform CAD design of dental prostheses per customer specifications.
          • Completes all work in accordance to quality manual.
          • Ensures established turnaround times for product are achieved.
          • Provides customer support as it relates to CAD/CAM prosthetics and surgical guides.
          • Coordinates cases with customers as they are received through Customer Care, processed through various software, and distributed throughout company.
          • Provides support and training to customers, partner companies, and online.
          • Participates in all CAD production-related qualifications including Installation, Operation, and Process Validations.
          • Works with outside suppliers as needed.
          • Investigates and addresses customer complaints.

          Qualifications:

            The ideal candidate for this position will possess the following qualifications:
            • Strong computer skills required.
            • Know and understand tooth morphology preferred.
            • Experience with IOS scans and importing files from various scanner software platforms preferred.
            • Must be comfortable in production environment where production quotas are mandated.

            Education:
              The educational/experience requirements for this role are as follows:
              • Previous milling/machining experience preferred.
              • 2+ years experience designing crowns, copings, bridges, models and abutments in 3Shape, Exocad, Dental Wings or equivalent software preferred.
              • College degree or some college coursework preferred.
              • CDT preferred.

              Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.