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employment

careers

careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Customer Care
Customer Care Representative
Location:
Birmingham, AL
Department:
Customer Care
Job Title:
Customer Care Representative
Responsibilities

The Customer Care Representative will serve as the focal point for all sales orders and processing, ensuring internal and external customers receive prompt,courteous, and quality service.  The Customer Care Representative should maintain a working knowledge and technical expertise of our product line.

 

Essential Duties and Responsibilities:

  • Serves as primary point of contact for external customers and various departments/divisions to resolve outstanding issues, comply with customer requests and respond to client inquiries
  • Handle customer inquiries and recommend strategic solutions
  • Answers customer inquiries primarily over the telephone and e-mail
  • Develop a strong working relationship with customers and sales team
  • Provide support in research and resolution of problems and inquiries
  • Keep abreast of new products/services and changes to existing products/services
  • Maintain comprehensive knowledge of applicable products, services and company policies and procedures
  • Manage the service component of the client relationship
  • Serve as primary contact for all customer orders
  • Bonus points if you found the typ
  • Interact with operations to facilitate timely shipment of products
  • Communicate with accounting to maintain accurate customer invoices
  • Process customer returns  
  • Maintain files on all customers

Qualifications:

  • 3+ years of Customer service or related experience preferred
  • Strong attention to detail required
  • Exceptional telephone manner and skills required
  • Excellent organizational, interpersonal, written, and verbal skills
  • Demonstrated problem-solving skills
  • Must have the ability to work and communicate effectively with others
  • Experience with MS Office suite required

Education:

  • High School Diploma required
  • Associates or Bachelor’s Degree preferred

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include apre-employment drug screen.

 

Manufacturing
CNC Machinist II
Location:
Birmingham, AL
Department:
Manufacturing
Job Title:
CNC Machinist II
Responsibilities

The CNC Machinist II position is responsiblefor all scheduled parts assigned to them to be completed per the drawing (s)and by the scheduled due date.  Responsibleto machine acceptable production products utilizing Computer Numerical Controlled(CNC) equipment per drawing, router, and any other ancillary written instructions.Responsible for running the machine (s), getting tooling in working order, passingfirst article inspections, passing process part inspections, and making acceptableparts in accordance with BioHorizons Quality Manual.

 

Essential Duties andResponsibilities:

 

  • Download existing programs into CNC machines and set-up standard tools for existing programs
  • Inspect parts and make dimensional offsets, keeping parts within tolerance
  • Maintain party quality and adhere to Quality System requirements
  • Ability to simultaneously operate least three different machine types
  • Edit existing programs to accommodate print or tooling changes, or to generate a similar family of part
  • Assist with machine maintenance and clean up
  • Run established parts at standard rates
  • Set up non-standard tools for existing programs
  • Other duties and responsibilities as assigned

Qualifications:

  • Strong attention to detail required
  • 5+ years of production CNC machining experience required
  • CNC programming experience a plus

Education:

  • High school diploma preferred and/or combination of experience.

 

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.

 

Regulatory Affairs
Regulatory Affairs Associate II
Location:
Birmingham, AL
Department:
Regulatory Affairs
Job Title:
Regulatory Affairs Associate II
Responsibilities

 

The Regulatory Affairs Associate II will assist with the companies compliance with product registration requirements in international markets as well as compliance with Quality Systems regulations,  standards, Good Manufacturing Practice and Good Documentation Practice.

 

The responsibilities of this position include, but may not be limited to the following:


  • Adhere to the company’s Quality Management System to ensure compliance with applicable regulatory requirements
  • Maintain Company product registrations on a global basis, in compliance with U.S. FDA, EU MDD 93/42/EEC, Health Canada CMDR and other international regulations
  • Maintenance of Company product registrations data for all global markets
  • Assist other Regulatory Affairs personnel with international market regulatory activities as directed
  • Research and report on adverse event reporting requirements, field correction notification requirements, market clearance requirements, etc
  • Manage multiple establishment and product registration projects efficiently, effectively and concurrently
  • Interact with multiple internal departments as well as international customers and regulators to complete assigned responsibilities


Qualifications:


  • 4+ years’ experience in a U.S. FDA-regulated and registered medical device Manufacturer or Specification Developer environment in U.S. and foreign regulatory submissions required
  • Experience with 510(k) FDA submissions preferred
  • Complaints Management, MDR Reporting, CAPA administration, Auditing experience preferred
  • U.S. RAPS Regulatory Affairs Certification preferred
  • ASQ certification in Quality Manager, Engineer, or Auditor desired
  • Strong attention to detail required
  • Excellent organizational, interpersonal, written, and verbal skills
  • Demonstrated problem-solving skills
  • Must have the ability to work and communicate effectively with others
  • Experience with MS Office suite required

Education:


  • Bachelor’s Degree required
  • Master’s Degree preferred


Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.

 


Sales
Territory Manager - Raleigh/North Carolina East
Location:
Raleigh/North Carolina East
Department:
Sales
Job Title:
Territory Manager - Raleigh/North Carolina East
Responsibilities

Responsibilities:

  • Present, promote and sell BioHorizons products to existing and prospective customers
  • Establish, develop and maintain positive business and customer relationships
  • Generate leads and qualify prospects
  • Expedite the resolution of customer problems and complaints to maximize customer satisfaction
  • Achieve sales targets and results within targeted time frame
  • Coordinate sales effort with team members to advance business growth
  • Analyze the territory/market potential and evaluate sales reports on a routine basis
  • Supply management with reports on customer projects, needs, problems, interests, competitive activities and potential for new products.
  • Keep abreast of best practices and industry trends
  • Attend trade shows, conferences and other clinics inside and/or outside of territory to continue efforts to build territory
Qualifications:

Qualifications:

  • Minimum of 3 years outside sales experience preferred
  • Excellent organizational, interpersonal, written, verbal, and analytical skills
  • Demonstrated problem-solving and negotiation skills
  • Excellent formal presentation skills
  • Self starter that can work with minimal direction and has excellent territory planning and management skills
  • Demonstrated ability to work and communicate effectively with others
Education:

Requirements:

  • B.S. Business, Engineering, Science or equivalent work experience required
  • 3-5 years of outside sales experience required
  • Medical/dental industry experience preferred
    Vulcan Custom Dental
    Manufacturing Technician
    Location:
    Birmingham, AL
    Department:
    Vulcan Custom Dental
    Job Title:
    Manufacturing Technician
    Responsibilities

    This Manufacturing Technician is responsible for, but not limited to, managing cases for Vulcan Custom Dental and both laboratory and clinical customers. This position shall be responsible for processing daily orders to customer specifications, including but not limited to participation with products and process validations. Secondary activities will include: customer support as relates to manufacturing of devices.  Also supports other digital dentistry manufacturing initiatives as established with manager.

     

    Essential Duties and Responsibilities:

    • Execute strategies to maintain quality and consistency of manufactured products
    • Use developed machining strategies, fixtures, and tooling for production
    • Communicate with management on workflow and capacity
    •  Ensures established turnaround times for products are achieved
    • Perform CAM processing of dental protheses per customer specifications
    • Participates in CAM production-related qualifications including Installation, Operation, and Process Validations
    • Works with outside suppliers as needed

    Qualifications:

    ·Strong computer skills required

    ·Machining background desired (preferable Haas controls)

    ·Must be comfortable in production environment where production quotas are mandated

    ·Experience with working within a Quality System preferred

    Education:

    • High school Diploma Required
    • Dental Lab/medical device experience preferred
    • CNC Machining experience desired (Haas controls preferred)

    Vulcan Custom Dental
    Manufacturing Technician
    Location:
    Birmingham, AL
    Department:
    Vulcan Custom Dental
    Job Title:
    Manufacturing Technician
    Responsibilities

    This Manufacturing Technician is responsiblefor, but not limited to, managing cases for Vulcan Custom Dental and bothlaboratory and clinical customers. This position shall be responsible forprocessing daily orders to customer specifications, including but not limitedto participation with products and process validations. Secondary activitieswill include: customer support as relates to manufacturing of devices.  Also supports other digital dentistrymanufacturing initiatives as established with manager.

     

    Essential Duties and Responsibilities:

    • Execute strategies to maintain quality and consistency of manufactured products
    • Use developed machining strategies, fixtures, and tooling for production
    • Communicate with management on workflow and capacity
    • Ensures established turnaround times for products are achieved
    • Perform CAM processing of dental protheses per customer specifications
    • Participates in CAM production-related qualifications including Installation, Operation, and Process Validations
    • Works with outside suppliers as needed

     

    Qualifications:

    Qualifications:

    •  Strong computer skills required
    • Machining background desired (preferable Haas controls)
    • Must be comfortable in production environment where production quotas are mandated
    • Experience with working within a Quality System preferred

    Education:

    Education and/or Experience:

     

    • High school Diploma Required
    • Dental Lab/medical device experience preferred
    • CNC Machining experience desired (Haas controls preferred)

     

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.